F.A.Q.

  • The message "Failed login attempt" appears

    You are most likely entering either an incorrect email address or an incorrect password.
    If earlier messages from our site came to your email address, then there is a problem with the password. Read more below.

  • Forgot your email address?

    You need to ask for help through a dialog box or by email.

  • Forgot your password or it doesn't work?

    You need to click on the "Forgot your password?" Button, then a letter with a new password will be sent to your e-mail. If there is no letter, then check the "spam" folder. If, nevertheless, the letter did not come - contact for help through the dialog box or by e-mail info@boriusdoc.com.
    If you tried to enter the wrong password more than 5 times, in order to protect against hacking, your account was blocked, you need to ask for help through the dialog box.

  • Can't download the document?

    To download a document, you need to register or go to your personal account.
    You must turn off pop-up blocking in your browser.
    It is necessary to fill in at least 25% of the text in the documents.

  • Found a mistake or lack of variability in the document?

    Contact us via dialog or email info@boriusdoc.com, we will definitely study this issue.

  • Filled out documents, information disappeared

    This is due to the fact that you are not signed in to your account. First you need to go to your profile by entering your username and password, and then fill out the documents.